Every rating on CasinoReg comes from real, hands-on testing — not marketing material. We sign up as ordinary UK players, deposit our own money, claim the bonuses, play the games, contact support and time a withdrawal at every casino we review. This page explains exactly how we score, what we test, and why you can trust our rankings.
We only ever review casinos licensed by the UK Gambling Commission — if an operator isn't licensed to protect UK players, it doesn't make our site. Every score is based on evidence we gather ourselves, and our rankings are never influenced by commercial relationships. We use affiliate links, which is how we keep the site free, but a casino cannot pay to rank higher or to soften a review. If a site is weak, we say so.
Every casino is scored out of 5 across six weighted categories. The weightings reflect what matters most to players — safety and value above all.
The foundation. We verify the UKGC licence on the public register, check the operator and its track record, and confirm data security, audited games and protection of player funds. Safety outweighs everything else.
The size and quality of the library — slots, live casino, table games and jackpots — the studios behind it, and whether RTPs are published. Breadth of providers matters as much as the headline number.
The welcome offer and ongoing promotions, judged on real value under the 10x wagering cap — not the headline figure. We read every line of the terms and reward fairness, clarity and wager-free deals.
We request a withdrawal and time it. We check payment methods, minimum deposits and withdrawals, limits, fees and how quickly the casino approves cash-outs — because getting paid is what counts.
App and mobile-site quality on real iOS and Android devices: speed, stability, how much of the library is available, mobile payments and how smoothly games run on mobile data.
Availability (ideally 24/7), response times and the quality of answers from live chat and email, plus how easy the safer-gambling tools are to find and set.
Category scores combine into an overall rating out of 5. Some individual guides (such as our slots or PayPal pages) apply a topic-specific score that weights the most relevant category more heavily — we always make that clear on the page.
| Score | Rating | What it means |
|---|---|---|
| 4.5 – 5.0 | Excellent | A top-tier casino we recommend without reservation. |
| 4.0 – 4.4 | Very good | A strong, well-rounded site with only minor drawbacks. |
| 3.5 – 3.9 | Good | A solid choice that does the basics well, with some gaps. |
| 3.0 – 3.4 | Average | Acceptable but bettered by rivals; check the review's caveats. |
| Below 3.0 | Not recommended | Falls short on value, experience or player care — we'll explain why. |
We hold every casino to the same standard, so scores are directly comparable across our reviews.
Each review follows the same hands-on process, so nothing is left to guesswork:
Casinos change — offers, payment options, game libraries and even licences all move over time. We review our content regularly and re-check a casino whenever something material changes, such as a new welcome offer, a shift in payout speed, or a change to its licensing. Each review shows a "last updated" date so you always know how current it is. If you ever spot something out of date, the operator's own site is the final word on live terms — and we'd be glad to hear from you so we can check it.
CasinoReg is free to use because some links to casinos are affiliate links: if you sign up through one, we may earn a commission at no extra cost to you. That funding model never affects our verdicts. Ratings are decided before any commercial discussion, the same six-point method applies to every casino, and no operator can pay for a higher position or a better score. We would rather lose a commission than recommend a site we wouldn't use ourselves — because our value to you depends entirely on being honest.
The issues that pull a rating down fastest — and can keep a casino off our site entirely.
An automatic exclusion. If we can't verify a current UK Gambling Commission licence on the public register, the casino doesn't feature at all.
Long approval times, low withdrawal limits or hoops to jump through all cost points. Getting paid should be simple.
Buried conditions, restrictive max-bet rules or misleading headline offers count heavily against a casino, even post the 10x cap.
Hidden terms, unclear ownership or hard-to-find safer-gambling tools suggest a casino that isn't putting players first.
Slow, unhelpful or hard-to-reach customer service — especially without 24/7 live chat — drags a score down.
A pattern of unresolved player complaints or regulatory action is a serious warning sign we weigh heavily.
We work hard to be accurate, but the industry moves quickly and no one is perfect. If we get something wrong — an out-of-date offer, a changed payout time, an error in a review — we fix it promptly and update the "last updated" date so you can see the review is current. If you spot something that looks incorrect, we'd genuinely appreciate you telling us at info@casinoreg.co.uk; reader feedback is one of the best ways we keep our reviews trustworthy. Live terms on the casino's own site are always the final word, and we encourage you to confirm any offer there before you deposit.
Yes. We use the same six-point method for every casino, and ratings are decided from our own hands-on testing before any commercial discussion. No operator can pay to rank higher or change a score. Affiliate commission keeps the site free but never affects our verdicts.
We earn a commission if you sign up through some of our links, at no extra cost to you — that's how the site stays free. But payment doesn't influence our rankings. We only feature UKGC-licensed casinos, and we'd rather lose a commission than recommend a site we wouldn't use.
We register a real account, complete verification, deposit our own money, claim and read the bonus terms, play across slots, live and table games, test on iOS and Android, contact support, set the safer-gambling tools, and request a withdrawal we time ourselves. Then we score against our six criteria.
Regularly. We re-check a casino whenever something material changes — a new offer, a change in payout speed, or a licensing update — and every review carries a "last updated" date so you can see how current it is.
Safety and value come first. A top-scoring casino has solid UKGC licensing and security, a strong game range, fair and clearly stated bonuses, fast reliable payouts, a good mobile experience and responsive support. Weakness in player safety limits a score no matter how good the rest is.
Our topic guides sometimes apply a score specific to that subject — for example, our slots page weights game range most heavily, and our PayPal page weights payment experience. We always label these clearly, and they sit alongside each casino's overall rating in its full review.
The biggest one is the absence of a valid UK Gambling Commission licence — that's an automatic exclusion. Beyond that, slow or awkward payouts, unfair or misleading bonus terms, poor transparency, weak support, or a history of unresolved complaints will all lower a score or keep a casino off our site.
Email us at info@casinoreg.co.uk with the detail. We check every report, correct anything that's wrong promptly, and update the review's date. Live terms on the casino's own site are always the final word, so it's worth confirming offers there too.